Prohotech minibar is an developed innovator system design based on the most reliable service to their customers for tourism companies. Rapidly changing usage habbits of the customers make accomodation industry move fast than ever before. The way of keeping up with the changing is to adjust technological changing for tourism companies.
We as Prohotech has researched that which products expected at the rooms in accomodation industry other than (used ones) with our team who are expert in their area. As a result of the research minibars at the room in the accomodation industry have importance. However not utilising them with the developed technology makes income made from minibar decrease for tourism companies.
Our company which has started R&D in 2012 started activities with cooling products which close security flaw, protect accomodation, provide customer satisfaction with PHT Minibars designed by us. We saw the solution in becoming online. One of the biggest advantages of the being online for your hotel are an interactive communication with your customers and increasing of your income.
How Does PHT Work?
Selection Of Product
The guest in the hotel room selects the product he desire from the application’s screen of PHT Minibar, confirms payment, and then takes the product from the minibar’s drawer.
They are connected to one another and PHT servers on a network connected to Hotel Management System. While minibar automatically opens when the guest signs in, it enters sleep mode when the guest signs out in the same way. Thanks to compliance with Hotel Management System, mini bar management application automatically charges the minibar expense to the room account of the guest.
Thanks to a clear billing of the consumption, improving invoicing process, and shortening the time of chech-out, it has a direct and positive impact on the services offered to the guest. At the same time, status reports of all the products in cupboard are recorded. PHT replenishment report automatically provides the detailed list of the items that must bu replenished on the basis of the rooms.
In this way, the need for control of minibar by the hotel staff is minimized. PHT system ensures the control of the expiry date by an automated tracking system and guarentees the freshness of the contents of the minibar.
PHT Minibar’s Properties And Benefits To Hotels
PHT Mini bar is designed bringing user-oriented technology and aesthetic appeal together. Promotion and advertising area on the PHT Application screen awakens. User’s curiosity, and promotes the consuption.
That the product lid is closed and the current consumption reports can be taken reduces the losses, which is 20-40% at classic use of the minibar, up to the rate of 0-2%. The reliability of the system gives an end to the debates at the front desk.
Waste of time experienced by guests who cannot tolerate the wait during check-out process and mutual distrust are eliminated.
Saving labor force
Thanks to instant data transfer, replenishment reports provide a list of consumer products to be provided in each room; and it eliminates the need for minibar attendant continuosly to chech the rooms and to determine consumed, opened products.
Thanks to PHT Software, internal temperature of each minibar is monitored on the basis of time and usage of the room; and energy-saving mode is enabled.
With software application at reception, limitations in the minibar are available. (Child lock, soft drinks option etc.)
Due to the reason that the minibar cupboard door is closed, it renders such a service that foreign substances connot be placed. The guest has a separate
portion to keep his private belongings (drugs, creams, etc.)
Statics And Reports
Daily, weekly, monthly and annual reporting increase product sales through annual statistics for used and unused items in product groups. It enables to replace unused products with new products.
Thanks to 10.1-inch screen that PHT Minibar holds, it allows you to present hatel activities (restaurant, spa, etc.) and promotion videos to your guests.
It helps to differentiate service experience and to attract more customers and to increase guest satisfaction.
How Does It Work PHT Mini Bar Software Components?
Internet Of Things (IoT) Hub
We can able to data exchange between cloud to mini-bar – mini-bar to cloud by connecting Prohotech Smart mini-bars to Azure IoT Hub with cloud in the scope of IoT (Internet of Things). We provide functional solutions to our customers with this high speed exchange and competency of device managament of IoT Hub.
We redirect other competent Azure services and technical teams by analyze data with agility which can not be done by the classical solutions by read them with an easy method during the high speed data stream incoming from sencors, mechanism in the mini-bars with Stream Analytics.
Machine Learning (ML)
We add artificial intelligence to our solutions by benefit from R support competency of Azure ML to make sense out of data mass incoming from mini-bars and seems nonsense, make predictions for the future and find out the tendency and we can determine beforehand possible problems, incidents which can be happened in the mini-bar.
We represent flashy graphics and strong analysis and reporting solutions for data incoming from our mini-bars with Power Bl which is a business mind concept product from end to end according to our customer requests.
Azure IoT Suite
You can easily use eady-prepared service packages due to Azure IoT Suite. Related Azure services will step in for you. You can connect your devices on to it, able to real time monitoring and also can determine anomalies spontaneously.
Prohotech – SOTI MobiControl
We do the remote control of the smart minibars produced by Prohotech with SOTI mobicontrol. By this way, not only we can manage our devices with remote access but also we can control their battery levels, memory levels, and location information as well as keeping the application embedded to our devices and images of products that are stored in the minibars updated by sorting them separately according to hotels. So, in case of an application update or a new product demand by a hotel is needed we can make these processes quickly with remote access.